Project Administration
You can move your projects from KOSMA 2 into your KOSMA account and know what comes with them.
Move the projects you synced to the KOSMA 2 server into your KOSMA account. You need your KOSMA account and access to the email address you used for KOSMA 2.
You can move a KOSMA 2 account only once. You cannot move it again into another KOSMA account. Before you start, make sure you are using the KOSMA account you want to keep.
With a team licence, you cannot move KOSMA 2 projects. This applies to the team admin and to team members. For questions about your KOSMA 2 projects, write to <support@kosma.io>.
Sign in on kosma.io. In your customer area, open **Your projects from KOSMA 2**.
Enter the email address you used for KOSMA 2 and submit it. This works even if your KOSMA 2 subscription has ended. Then kosma.io shows one of three messages: the address was not found, the address has already been moved, or a confirmation email is on its way. You can continue only after the last message.
KOSMA sends a confirmation email to your KOSMA 2 address. Open it and click the link within 24 hours.
Open KOSMA on your computer. KOSMA starts the transfer on its own. Each project appears in the project list as soon as its transfer starts. Until its content has arrived, its row shows a loading animation in place of  **Open project**.
KOSMA moves only the datasets (such as budgets) and attachments that you created yourself in KOSMA 2. A project you own arrives empty if other people created all its datasets. The other people must move their own KOSMA 2 projects and then share their datasets with you again. A project that someone else owns and shared with you appears once both your move and the owner's move have finished.
Moving your projects does not change your licence. To see what changes in a project after the move, read [what changes in a project moved from KOSMA 2](/kb/article/what-changes-in-a-project-moved-from-kosma-2).
Point at  and read the tooltip. If the tooltip refers you to support, the transfer has failed and you cannot open the project. Write to <support@kosma.io>. If KOSMA knows the reason, the tooltip names it as well. Without a reason, it reads:
**Message:** Migration from KOSMA 2 failed — this project could not be transferred and cannot be opened. Contact support to retry it.
If the tooltip says that KOSMA tries again the next time you sign in, the transfer was only interrupted. You do not need to write to support. If KOSMA knows the reason, the tooltip names it as well. Without a reason, it reads:
**Message:** Migration from KOSMA 2 stopped before this project was transferred. KOSMA will try again the next time you sign in.
The first time you open a project with missing values, KOSMA opens a dialog that lists each missing value.
If you choose not to show this dialog again, KOSMA stops showing it for every project on this computer. You cannot undo this yourself. Support can still see the list.
**If your projects do not appear.** KOSMA starts the transfer only after you have clicked the link in the confirmation email. If you have clicked it and no project from KOSMA 2 appears in the project list, write to <support@kosma.io>.
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